Reference

Privacy Policy for Your stake365 Account

This page explains what data we collect, why we need it, and how you can ask for access, correction or deletion where local law permits.

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stake365 Privacy Policy for Your stake365 Account
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Where to send privacy requests

If you want to ask about access, correction, deletion, cookie choices or a copy of your record, send the request from the account area or through…

Email Send the account email, the change you need and any proof that helps us…
Account form Use the form inside your account for correction, deletion or access requests.
Live chat If you need a quicker route, send the request through chat and we will…
DATA HANDLING MATTERS

How we handle your data

We keep this policy focused on collection, access control and retention. That means we only hold the data needed to run your account, use cookies for sign-in and session handling, and limit…

Collection

We ask for the details needed to open, verify and service your account, such as contact fields, device signals and the records created when you use the wallet. We do not ask for more than the request needs.

Cookies

Cookies help us keep your session active, remember language and reduce repeated checks. They also let us see whether a page is failing so we can fix the route instead of guessing.

Security

Account access is protected with sign-in checks, device signals and access control inside our systems. If something looks unusual, we can slow or pause changes until the check is finished.

Retention

We keep personal data only for the time needed to run the account, settle disputes, meet legal duties and handle abuse. After that, we remove or anonymise records where possible.

Changes

You can ask us to correct contact fields, update account details or close the account through support. We may ask for proof before acting, so the change reaches the right record.

Contact

For any privacy request, send the account email, what you want changed and any helpful context. That lets our team find the right record and reply with the next step.

Common questions on privacy policy

These questions cover access, correction, cookies, retention and the ways you can reach us. If a request depends on local law, we handle it only where local law permits and say what extra check we need. Use the same account email you registered with so we can match the right record quickly, and keep your message focused on the change you want.

We collect the details you submit, basic device signals and the records created when you confirm contact or move money. That lets us run the account, check access and handle requests.

Cookies help us keep you signed in, remember language choices and see whether a page or form loaded correctly. You can clear them in your browser, though some settings may not stay saved.

Yes. Send a request from your account email and we will look for the records linked to it. Where local law permits, we can share a copy after identity checks.

Yes, you can ask us to update contact fields or other account details that are wrong. We may ask for proof so the change is applied to the right record.

We keep records only as long as needed for account service, dispute handling, fraud checks and legal duties, or for the period set by our retention rules in place.

Use chat, email or the account form and include the email tied to your account, the request and any helpful context. That gives us enough detail to route it and reply.

Yes. Access depends on local law and is available only where local law permits. If a region has extra checks or limits, we apply them before opening or changing an account.

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